Keeneland has got it right

Interesting reading all of the negativity surrounding horse racing since the Preakness. While not burying my head in the sand, I find that I much more enjoy the sport by looking for the positive stories. If you check out the Keeneland website, I believe you will find a great example of what a good business does to keep customers satisified and sure to return. Once again, in the break between meets not only are they installing polytrack but they are widening the entire dirt track and changing the angle of the turns, all well thought out and planned in advance (not in a knee jerk reaction) to the Preakness. Now if that wouldn't be enough they are installing a new tote board complete with a new HD Ginormous video panel (not that the old one was in need of replacement) and expanding fan areas down at trackside and adding fan areas in grassy areas in the paddock side of the track. The photos are really cool but just the overall approach is very refreshing and continually improves the fans experience, while taking utmost care to protect the horses and jockeys.